This is a great example of a behavioural interview question. Here the interviewer is trying to find out how well-organised you are and whether or not you have the ability to prioritise your tasks.
They also want to know how you dealt with situations in which you were required to find remedies to avoid your workload backing up by thinking and planning ahead.
Interviewers like to ask this type of question because it enables them to see how well you think on your feet and how you might behave when put under pressure, not only at the interview but also if they hire you for the job.
So when giving your answer you need to keep your poise and remain calm because that way, you will enable the interviewer to imagine how you would react in the real world. The key here is to begin your answer by giving your reasoning so you might say something like,
“from time to time we all have situations where we have heavier workloads than normal this is something I’ve come to expect and relish.
What has worked for me in the past is keeping a check list of things that need to be done with the most important items at the top of the list, and lower priority items towards the bottom and dates when each item is due.
I would then check each item off on my list as I go along and in advance to see what’s up next.”
You can emphasise this by providing the interviewer with an example scenario that they can visualise what you did and the steps that you took but be careful not to overdo your answer and make it too long for them to absorb.
I’ve interviewed people who have simply said that they would stay behind until the work is done and although that shows dedication and commitment it does not give a complete enough picture as to how you go about organising, delegating and planning. So do your very best to provide a balanced answer.
Now it’s time for you to begin to prepare for your interview but if you’re not sure what to do, you can contact me to talk more about your interview strategy